At BlueEnergy.ng, we aim to ensure your satisfaction with our products and services. Please read our Refund Policy carefully.
1. Refund Eligibility 1.1 Refunds are only available for products that are defective, damaged, or incorrectly delivered. 1.2 Refund requests must be submitted within 7 days of receiving the product.
2. Refund Process 2.1 To request a refund, contact us with your order details and reason for the request. 2.2 We may require photographic evidence or return of the product for verification.
3. Refund Approval 3.1 Approved refunds will be processed within 10 business days. 3.2 Refunds will be issued to the original payment method.
4. Non-Refundable Items 4.1 Certain products, including customized items, downloadable content, and items explicitly marked as non-refundable, are not eligible for refunds.
5. Changes to the Policy 5.1 BlueEnergy.ng reserves the right to modify this Refund Policy at any time.
For further questions or concerns, please contact us